Privacy Policy For Immilink

Effective Date: 06/01/2025

At Immilink, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your information when you use our app and services. By accessing Immilink, you agree to the terms outlined below.

1. About Immilink
Immilink is a platform designed to assist users in navigating U.S. immigration processes. We connect users with trusted immigration specialists, provide access to tailored visa solutions, and foster a supportive community of immigrants. Immilink is not a law firm and does not provide legal advice.

2. Information We Collect
We collect certain types of information to enhance your experience on our app and provide tailored services. This includes:

A. Information You Provide
Account Information:
Name, email address, phone number, country of residence, and other profile details you provide when creating an account.
Immigration Details:
Visa category of interest, immigration goals, and previous U.S. visa application history.
Payment Information (if applicable):
For transactions made through the app (e.g., consultations or service fees).

B. Information We Collect Automatically
Usage Data:
Information about how you interact with our app, including pages viewed, time spent, and actions taken.
Device Data:
Device type, operating system, IP address, and other technical data.

C. Information from Third Parties
If you choose to link your Immilink account to third-party services (e.g., social media or external payment platforms), we may collect data from these services as permitted by their privacy policies.

3. How We Use Your Information
We use the information we collect to:

  • Provide and improve Immilink’s features and services.
  • Tailor visa recommendations and community interactions to your specific needs.
  • Facilitate connections with immigration professionals and service providers.
  • Communicate with you regarding account updates, consultations, and relevant immigration information.
  • Process payments and manage subscriptions (if applicable).
  • Ensure app security and prevent fraud or abuse.

4. Sharing Your Information
We may share your information under the following circumstances:
With Trusted Partners and Providers:

  • Immigration specialists, attorneys, and other service providers who help fulfill your requests.

For Legal Compliance:

  • To comply with legal obligations, enforce our Terms of Service, or protect our rights and the safety of others.

With Your Consent:

  • If you explicitly consent to share your information with third parties.
  • We do not sell your personal data to third parties.

5. Data Protection and Security
We implement industry-standard security measures to protect your information, including:

  • Encryption of sensitive data during transmission.
  • Secure storage of user data.
  • Regular app security audits.
  • While we strive to protect your information, no method of transmission or storage is 100% secure. You use Immilink at your own risk.

6. Your Rights
You have the right to:

  • Access and update your personal information.
  • Request deletion of your account and associated data.
  • Opt out of marketing communications.
  • Restrict the processing of your information in certain circumstances.
  • To exercise these rights, please contact us at support@immilink.com.

7. Retention of Information
We retain your information for as long as necessary to:

  • Provide our services to you.
  • Comply with legal and regulatory requirements.
  • Resolve disputes and enforce our agreements.

8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted in the app, and the “Effective Date” will be revised accordingly. Continued use of the app constitutes acceptance of the updated policy.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

10. Data Deletion Request
In accordance with applicable data privacy laws and app store policies, users have the right to request the deletion of their personal data collected by Immilink. If you wish to exercise this right, please follow the steps outlined below:

  1. How to Submit a Request

    1. Send an email to hello@immilink.com with the
      subject
      line “Data Deletion Request.”

    2. Include the following information in your email:

      1. Your full name

      2. The email address associated with your Immilink account

      3. A clear statement indicating that you wish to have your
        personal data deleted.

  2. Processing Your Request:

    1. Upon receiving your request, we will verify your identity to ensure the
      security of your data.

    2. Once verified, we will process your request within the timeframe
      required by applicable data protection laws.

  3. Important Considerations:

    1. Certain data may need to be retained for legal, regulatory, or
      operational purposes, as permitted by law.

    2. Deleting your data may impact your ability to use certain features or
      services within the Immilink platform.

If you have any questions or concerns regarding this process, please contact us at
hello@immilink.com.

11. Declaration Against Child Sexual Abuse and Exploitation (CSAE)
Immilink is committed to protecting the safety and well-being of all users, especially minors, and strictly prohibits any form of child sexual abuse and exploitation (CSAE) on our platform. We have a zero-tolerance policy towards any content, behavior, or activity that violates this principle.
We actively monitor and take action against any such violations, including reporting them to the appropriate authorities. Our moderation practices, reporting mechanisms, and collaboration with law enforcement ensure that any CSAE-related content or accounts are swiftly identified and removed.
If you encounter any content that you believe violates this policy, please report it immediately through our in-app reporting system or contact us at support@immilink.com.